Terms of service

Overview

This store is operated by brasa. By placing an order you agree to these terms of service and to our refund, shipping, and privacy policies, which are incorporated here by reference.

Product information and alternate packaging

brasa is a dietary supplement in oral strip format. During a stock shortage, backorder, supplier transition, label update, or other fulfillment issue, we may ship the same advertised product in alternate packaging to avoid an unnecessary delay. The exterior tin, casing, label, sleeve, or insert may differ from site imagery. The product identity, formula, active ingredients, dose, flavor, and strip count will remain the same as advertised. If any of those product facts change, we will not treat the change as a packaging only variation. A packaging only variation is not a defect and is not grounds for a return, refund, or payment dispute.

Health disclaimer

Statements on this site have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. It is not a substitute for medical care. Talk to your clinician before use if you are pregnant, nursing, managing a medical condition, or taking medication. Keep out of reach of children. Accidental overdose of iron containing products is a leading cause of fatal poisoning in children under 6. In case of accidental overdose, call a doctor or poison control center immediately.

Orders, pricing, and cancellation

  • We may refuse or cancel any order at our discretion, including suspected fraud or pricing errors. If we cancel, you are refunded in full.
  • Prices, promotions, and bundle discounts may change at any time without notice. Discounts apply only as shown at checkout and cannot be applied retroactively.
  • Orders can be modified or canceled only before fulfillment begins. Once a fulfillment label is created, changes are no longer possible and the refund policy governs.

Shipping, risk, and optional protection

Delivery dates are estimates, not guarantees. An order is considered delivered when the carrier records a delivery scan at the address provided at checkout. You are responsible for the accuracy of the shipping address. Optional Shipping Protection, when purchased, is governed by the coverage, exclusions, and claim deadlines stated in our shipping and refund policies.

Guarantee, refunds, and disputes

The 90 day guarantee is conditional and is not an unconditional return period. Eligibility requires at least 60 consecutive days of use as directed and a complete claim submitted between days 61 and 90 after delivery, together with the proof listed in our refund policy. All refunds are governed by that policy.

Contact us and allow 2 business days for an initial response before initiating a payment dispute or chargeback. A dispute may be contested with checkout records, policy acceptance, claim records, and carrier delivery confirmation.

Intellectual property

All content on this site, including the wordmark, copy, imagery, and product design, belongs to brasa and may not be reproduced without written permission.

Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law rules. Any dispute not resolved informally shall be brought in the state or federal courts located in Miami Dade County, Florida.

Changes

We may update these terms at any time. The version published at the time of an order applies to that order.